Receivables Management in Microsoft Dynamics GP (80574)

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About this Course

The one-day Microsoft Dynamics GP Receivables Management course explores the accounting cycle and the processes required to enter invoices and receive payments from customers. This course also explains how to perform additional functions such as entering credit memos, prepayments, small balance write offs, print customer statements, enter and void scheduled payments, and month-end closing procedures.

Audience Profile

This course is intended for anyone wanting to learn the basic features and to develop a working knowledge of the typical day-to-day procedures required to effectively use Microsoft Dynamics GP Receivables Management.

At Course Completion

After completing this course, students will be able to:
  • Perform Receivables Management related data entry functions including customer invoicing, customer payment application and recurring invoices.
  • Perform maintenance on Receivables Management documents and maintenance records such as customers, customer classes and scheduled payments.
  • Apply payments and prepayments to customer balances or against specific invoices.
  • Print standard reports for audit trail purposes, financial analysis and to verify data entry.
  • Troubleshoot and correct input errors including an incorrect posting date or incorrect document amounts.
  • Perform month-end procedures including aging customer documents, closing statement cycles and printing customer statements.


Before attending this course, students must have:
  • Basic knowledge of Microsoft Dynamics GP.
  • Basic knowledge of accounting principles.
  • Basic Windows knowledge.

Course Outline

Module 1: Overview and Setup Procedures

This module gives students a general overview of the features and benefits of using Receivables Management in an integrated environment. In addition it discusses setup procedures and examines in detail the options available to customize. It also focuses on the integration between Receivables Management and General Ledger in Microsoft Dynamics GP.


  • Features and Benefits
  • Setup Procedures
  • Receivables Management Setup
  • Receivables Setup Options
  • Sales Territory Maintenance
  • Salesperson Maintenance
  • Customer Class Setup
  • Customer Maintenance
  • Customer Maintenance Options
  • National Accounts Maintenance
  • Refund Check Setup
  • Sales Email Setup
  • Beginning Balances

Lab : Receivables Management Setup

Lab : Set Up a New Sales Territory

Lab : Set Up a New Salesperson

Lab : Modify a Customer Class

Lab : Set Up a New Customer

Lab : Set Up a National Account

Lab : Set Up Refund Checks

After completing this module, students will be able to:
  • Use the setup windows to personalize Receivables Management for your business.
  • Set up Receivables classes to group customers and set up default information.
  • Configure the additional options available in Receivables Management.
  • Set up and maintain salesperson records, sales territories, and customers.
  • Create National Account relationships between parent and child customer IDs.
  • Set up refund checks to be used in Microsoft Dynamics GP.
  • Set up Receivables Management to e-mail documents.
  • Enter a customer's beginning balances.

Module 2: Daily Procedures

This module explains the daily procedures performed in Receivables Management. It focuses on the entry of transactions such as invoices, cash receipts, and finance charges.


  • Transaction Entry Overview
  • Receivables Batch Entry
  • Receivables Transaction Entry
  • Enter Receivables Scheduled Payments
  • Enter Cash Receipts
  • Apply Posted Transactions
  • Enter Refund Checks
  • Batch Recovery

Lab : Receivables Transaction Entry

Lab : Credit Memo Entry

Lab : Receivables Scheduled Payments

Lab : Cash Receipts Entry

Lab : National Accounts/Cash Receipts Entry

Lab : Apply Posted Transactions

Lab : Creating and Printing Refund Checks

After completing this module, students will be able to:
  • Explain the transaction posting process in Receivables Management.
  • Create a Receivables batch.
  • Enter different types of Receivables transactions.
  • Process scheduled payments.
  • Process refund checks.
  • Enter cash receipts and apply cash receipts and credit memos.
  • Apply posted receivables transactions to one another.
  • Print edit lists and post transactions.

Module 3: Maintaining Records

This module focuses on the process of maintaining records in Receivables Management. It focuses on how to manage and view receivables data.


  • NSF Checks, Voiding, and Waiving Posted Transactions
  • Change and Delete Records
  • Edit Receivables Transactions
  • Remove History
  • Reconcile
  • Perform an Inquiry
  • Reports

Lab : Voiding a Document

Lab : Assessing a Non-Sufficient Funds Charge

Lab : Edit Receivables Transactions

After completing this module, students will be able to:
  • Process NSF checks
  • Void a posted receivable transaction
  • Waive a finance charge
  • Delete customers, addresses, salespersons, and sales territories
  • Edit posted transactions
  • Remove historical transactions
  • Use inquiries and reports

Module 4: Period-End Processing

This module explains the procedures performed at the end of fiscal periods in Receivables Management.


  • Period-End Procedures Overview
  • Aging Process
  • Finance Charges
  • Print Statements
  • Reprint Statements
  • Paid Sales Transactions Removal
  • Other Period-End Procedures
  • Reconcile Receivables to General Ledger
  • Year-End Routines

Lab : Aging Process

Lab : Write Off an Invoice

After completing this module, students will be able to:
  • Use the procedures needed at the end of a fiscal period.
  • Age open Receivables into the proper aging periods.
  • Assess a finance charge to a Receivables document.
  • Print Receivables statements for customers.
  • Transfer paid sales transactions to history.
  • Transfer sales commissions.
  • Write off documents in Receivables.
  • Reconcile Receivables Management to General Ledger.
  • Perform year-end procedures, including fiscal and calendar year-end processing.