Available Training Classes

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Deploying Cisco Unified Contact Center Express (UCCX) 5 days

Deploying Cisco Unified Contact Center Express (UCCX) v5.0, provides the student with hands-on experience and knowledge of tasks typically performed during contact center deployment. This includes the deployment of Cisco Unified Contact Center Express v9.0(2) (Cisco Unified CCX) and Cisco Unified IP Interactive Voice Response (Cisco Unified IP IVR) as contact center solutions. Tasks include planning, installation, and configuration, scripting, and troubleshooting.

Administering Cisco Data Center Unified Computing System v1.0 (DCUCA) 4 days

In this 4-day instructor-led course, you will become experienced with the administration and troubleshooting of Cisco Unified Computing System (UCS) B-Series and C-Series platforms.

Administering Cisco Unified Communications Manager and Unity Connection v8.0 (ACUCM w/AUC) 5 days

Administering Cisco Unified Communications Manager (ACUCM) v8.0 provides system administrators and networking professionals with an understanding of the Cisco Unified Communications Manager System. This course teaches the concepts of IP telephony based in system administration, including its function, features, and configuration. This is an entry-level course that begins with the basic concepts of IP telephony and very quickly moves the learner forward into an understanding of system concepts: clustering, creation of phones and users, route plans, digit manipulation, media resources, and phone features, which are all important to supporting IP telephony in the enterprise network. The course focuses on Cisco Unified Communications Manager version 8.x.

Administering Cisco Unified Contact Center Enterprise for CVP Environments v1.0 (ACCE-CVP 1.0) 5 days

Administering Cisco Unified Contact Center Enterprise for CVP Environments (ACCE-CVP) is an instructor-led course presented by training partners to system engineers and customers who will be involved with day-to-day interaction with the Cisco Unified Contact Center Enterprise v8.x (CCE) product deployed in a CVP environment. This course will give you an understanding of the Unified CCE v8.x from a “Day 2 -Add/Move/Change” perspective. We will accomplish this by performing basic and advanced UCCE administration and troubleshooting tasks that users will encounter in real world deployments. This course will also prepare students as a pre-requisite for the CVPI or DUCCE-CVP courses, which both assume that the student is already familiar with the basic operation of Unified CCE (ICM). This is not always the case, and this course will serve as a stepping stone for further UCCE educational endeavors.

Administering Cisco Unified Contact Center Enterprise Software (AUCCE) 5 days

This course will give you an understanding of the Cisco Unified CCE v8.0 system, the Intelligent Contact Management (ICM) routing application, and Cisco Outbound Option. You will accomplish this by configuring the Cisco Unified CCE v8.0 software, use the ICM routing software to route calls from Cisco Unified IP IVR and from Cisco Unified Communications Manager. Additionally, you will use various ICM utilities to aid you in locating configuration errors and you will configure the Cisco Outbound Option.

Administering Cisco Unified Intelligence Center (ACUIC) 3 days

Administering Cisco Unified Intelligence Center (ACUIC) is a 3-day administration course focusing on the CUIC reporting solution for Unified Contact Center Enterprise (UCCE), Packaged Contact Center Enterprise (PCCE) and Customer Voice Portal (CVP) environments.

Administering Packaged Contact Center Enterprise (APCCE) 5 days

Administering Packaged Contact Center Enterprise (APCCE) is a Sunset Learning Institute developed course that provides students with an introduction and understanding of Cisco Unified Contact Center Enterprise basics and components. APCCE is an administration course focusing on the day-to-day tasks needed to manage a Cisco deployed Packaged Contact Center Enterprise environment.

Administering Unified Contact Center Enterprise v8.0 with CVP and IP-IVR (AUCC-CVP) 5 days

This course will give you an understanding of the Cisco Unified CCE v8.0 system, the Intelligent Contact Management (ICM) routing application, and Cisco Outbound Option. You will accomplish this by configuring the Cisco Unified CCE v8.0 software, use the ICM routing software to route calls from both Cisco Unified CVP as well as Cisco Unified IP IVR and from Cisco Unified Communications Manager.

Administering Unified Contact Center Enterprise with CVP Part 1 (AUCCE1) 5 days

Administering Cisco Unified Contact Center Enterprise, Part 1 (AUCCE1) is a 5 day instructor-led course presented by training partners to system engineers and customers who will be involved with "Day 2" support of a UCCE solution deployed in a CVP comprehensive environment. This course describes the requirements, resources and tools needed to perform routine adds, moves and changes in the inbound/outbound UCCE environment. This course is intended for those administering the solution, or who may be responsible for Level 1-2 support of the solution.

Administering Unified Contact Center Enterprise with CVP Part 2 (AUCCE2) 5 days

Administering Cisco Unified Contact Center Enterprise Part 2 (AUCCE Part 2) is an Advanced 5 day instructor-led course for system engineers and customers who will be involved with day 2 support of a UCCE solution deployed in a CVP comprehensive environment. This course gives the learner an understanding of the requirements, resources and tools required to perform complex adds, moves and changes in the inbound/outbound UCCE environment.

Advanced Administration of Unified Communications Manager and Features (AAUCMF) 5 days

Advanced Administration for Unified Communications Manager and Features (AAUCMF) is a 5-day instructor led course that is intended for experienced unified communications administrators who need in-depth knowledge of Cisco Unified Communications Manager advanced features, services, and troubleshooting. This course is intended to be a follow-on course to ACUCM+AUC, and combines elements from off-the-shelf courses CVOICE, ICOMM, CIPT 2 and TVOICE as well as additional material developed exclusively by Sunset Learning Institute.

Advanced Administration of Unified Communications Manager and Features 9.0 (AAUCMF 9.0) 5 days

Advanced Administration for Unified Communications Manager and Features 9.x (AAUCMF) is a 5-day instructor led course that is intended for experienced unified communications administrators who need in-depth knowledge of Cisco Unified Communications Manager advanced features, services, and troubleshooting. This course is intended to be a follow-on course to ACUCM+AUC, and combines elements from off-the-shelf courses CVOICE, ICOMM, CIPT 2 and TVOICE as well as additional material developed exclusively by Sunset Learning Institute.

Advanced Contact Center Express Scripting Labs (ACCXSL) 5 days

Advanced Contact Center Express Scripting Labs v9.0 (ACCXSL) is a 5-day instructor-led, lab-intensive course intended for experienced Unified Contact Center Express (CCX) administrators who need in-depth knowledge advanced scripting techniques using complex script steps to resolve sophisticated contact center requirements. This course addresses the steps in the Script Editor pallet as well as scripting techniques involving databases, HTTP, XML, VXML, Java Objects, and Desktop Administration. This course is intended to be a follow-on course to UCCXD v4.0 or UCCX 5.0, and completely replaces the outdated Unified Contact Center Advanced v1.0 class. ACCXSL introduces updated best practices, sophisticated steps, and modern concepts for deploying advanced contact center applications and techniques.

Advanced Scripting for Cisco Unified Contact Center Express v8.0 (ASCCX) 5 days

Building on the knowledge base and scripting experience learned in the UCCXD class, the student will explore more advanced techniques in scripting and overall Cisco Unified CCX functionality. During this five day class the students implement features that extend the functionality of Cisco Unified CCX using many of the tools that are already available in the premium version of the product. Expect to spend time exploring the Agent Desktop Interface, Desktop Administrator and the Desktop Workflow Administrator to invoke behaviors that involve Third Party applications and web based apps like "Web Callback Option" and "Leave a Message in Queue". There will be a major focus on Scripting and Subsystem management.

ASA Essentials (ASAE) 5 days

Gain the essential skills required to configure, maintain, and operate Cisco ASA 5500 Series Adaptive Security Appliances based on ASA Software v9.x. If you need to get up to speed quickly with Cisco's Adaptive Security Appliance (ASA), this is the course for you.

Automating the Cisco Enterprise Cloud (CLDAUT) 5 days

Automating the Cisco Enterprise Cloud (CLDAUT) is a new 5-day ILT course designed to help students prepare for the CCNP Cloud certification, a professional level certification specializing in Cloud technologies. This course extensively covering the process of automating and managing private and hybrid clouds using the processes, applications and products of the Cisco ONE Enterprise Cloud Suite.

BGP - Configuring BGP on Cisco Routers (BGP 3.2) 5 days

The Configuring BGP on Cisco Routers (BGP) v3.2 course provides students with in-depth knowledge of BGP, the routing protocol that is one of the underlying foundations of the Internet and new-world technologies such as Multiprotocol Label Switching (MPLS). This curriculum covers the theory of BGP, configuration of BGP on Cisco IOS routers, detailed troubleshooting information and hands-on exercises that provide students with the skills needed to configure and troubleshoot BGP networks in customer environments. Different service solutions in the curriculum cover BGP network design issues and usage rules for various BGP features preparing students to design and implement efficient, optimal and trouble free BGP networks.

Building the Cisco Cloud with Application Centric Infrastructure (CLDACI) 5 days

Building the Cisco Cloud with Application Centric Infrastructure (CLDACI) is a new 5-day ILT course designed to help students prepare for the CCNP Cloud certification, a professional level certification specializing in Cloud technologies. This course extensively covers the process of implementing public, private, and hybrid cloud based on Cisco ACI.

CCDA Boot Camp v3.0 (DESGN) 5 days

Designing for Cisco Internetwork Solutions (DESGN) v2.1 is an instructor-led course presented by Cisco Systems, Inc., training partners. This five-day course will enable learners to gather customer internetworking requirements, identify solutions, and design the network infrastructure and elements to ensure the basic functionality of the proposed solutions. The purpose of this course is to provide learners with the knowledge and skills to achieve associate-level competency in network design. The DESGN course is the first course in a design curriculum that supports the design certification track. The course focuses on the technology and methods currently available.

CCIE R&S Written Bootcamp (CCIE) 5 days

CCIE 400-101 Routing and Switching Written Bootcamp - The CCIE Routing and Switching Written (CCIE Written) Bootcamp is a five-day course that prepares students for the CCIE R&S Written exam. The exam assesses technical knowledge on topics such as IP, IP routing, bridging and switch-related technologies and some equipment commands.

CCNP Bootcamp (ROUTE, SWITCH, and TSHOOT) 10 days

The Cisco© Certified Network Professional (CCNP©) Bootcamp is an 10-day course designed for Cisco network engineers with a CCNA© background who wish to achieve CCNP certification in an accelerated time frame. This course is presented using a combination of lecture and lab activities and incorporates all the material a student needs to pass the SWITCH, ROUTE and TSHOOT exams.

Cisco ASA Lab Camp v9.0 5 days

Based on our enhanced SASAC v1.0 and SASAA v1.2 courses, this exclusive, lab-based course, provides you with your own set of equipment and is designed to provide you with the most Adaptive Security Appliance (ASA) 9.x and ASA CX-based lab experience possible in just five days. This course provides 30 different lab scenarios using Cisco equipment such as: ASA v9.x, ASA 5515 NGFW (Next-Generation Firewall CX), Access Control Server (ACS 5.4), Context Directory Agent (CDA), Catalyst switch, Integrated Services Router (ISR), and ASA 55x5.

Cisco ASR 9000 Aggregation Services Router Series Essentials (ASR9K) 5 days

The Cisco Aggregation Services Router 9000 Series Essential version 4 instructor-led course introduces you to the features and functions of the Cisco©_ ASR 9000 Series platforms. Through a combination of lecture and hands-on labs, you will gain an understanding of all major aspects of the platform, including hardware; software; Layer 2 and Layer 3 services; Layer 2 and Layer 3 multicast; operations, administration, and management (OAM); quality of service (QoS) features; and network virtualization.

Cisco Collaboration Systems Release (CCRS) 3 days

In this three-day, instructor-led course intended to give administrators and engineers hands-on experience with Cisco collaboration version 10.5 systems including Cisco Unified Communications Manager (CUCM), Cisco Instant Messaging and Presence (IM&P), Cisco Unity Connection (CUC), and Expressway deployed for Mobile and Remote Access.

Cisco Collaboration Update v10 2 days

In this two-day, instructor-led course intended to give administrators and engineers hands-on experience with Cisco collaboration version 10.5 systems including Cisco Unified Communications Manager (CUCM), Cisco Instant Messaging and Presence (IM&P), Cisco Unity Connection (CUC), and Expressway deployed for Mobile and Remote Access.

Cisco Contact Center Enterprise Fundamentals (CCCEF) 5 days

Through targeted instruction and a series of hands on labs, this course will provide students with a fundamental understanding of Cisco Unified Communications and Unified Contact Center Enterprise environment. It introduces students to the basic role and operation of Unified Communications Manager, ICM, CVP and Unity Connection (UC).

Cisco CVP Developer Training (CVPD) 5 days

CVPD teaches each student to use all the features of CVP Call Studio to build self-service IVR applications and to run and maintain them on the CVP VXML Server, and to interface with UCCE/ICM scripts. Each student is provided his/her own development system in a CVP 10.5 environment that includes the Cisco VoiceXML gateway, Call Studio and VXML Server, Cisco UCCE/ICM, Cisco UCM and IP Communicator, Finesse agent desktop, SQL Database and Web Services, and Nuance speech server. Students have ample practice analysing log files for debugging and using administrative scripts for graceful updates and suspensions of applications.

Cisco Data Center Unified Computing (DCUCTS) 4 days

Cisco Data Center Unified Computing Troubleshooting Specialist (DCUCTS) v1.0 is a 4-day hands-on course which enables the UCS Partners to troubleshoot Level 2 UCS, N1k and C-series integration issues.

Cisco Data Center Unified Computing System C-Series Troubleshooting (DCUCSCTS) 2 days

The Cisco Data Center Unified Computing System C-Series Troubleshooting (DCUCSCTS) course is an instructor-led course delivered to partners and end-user customers. This 2-day course enables the UCS Partner to troubleshoot Level 2 UCS C-Series issues. The goal of this course is to enable UCS Partners, technicians, and engineers to troubleshoot Level 2 UCS C-Series issues.

Cisco Jabber Deployment (CJD) 2 days

The Cisco Jabber Deployment course is a two-day instructor-led course that will prepare Cisco Unified Communications administrators to configure CUCM and IM&P servers, Microsoft Active Directory, and networking components such as DNS in preparation for deployment of Cisco Jabber. In addition, Cisco Mobile and Remote Access (MRA also known as Expressway) is deployed and configured allowing external endpoints to register to CUCM.

Cisco Prime Infrastructure Implementation and Administration (PINFRA) 5 days

This exclusive course covers Cisco’s latest Network Management software Prime Infrastructure. Cisco Prime Infrastructure is a converged solution taking components from Cisco Prime LAN Management Solution (LMS) and Cisco Prime Network Control System (NCS) for comprehensive lifecycle management of wired and wireless networks. This course covers the important aspects from the CWLMS and WMNGI courses. This is the recommended training for anyone using Cisco Prime LMS or NCS with plans to migrate to Prime Infrastructure.

Cisco Secure Access Control System (ACS v5.2) 3 days

This course teaches students how to provide secure access to network resources by using the Cisco Secure Access Control System (ACS) version 5.2, which interoperates with security features in Cisco IOS Software.

Cisco Securing Email with Cisco Email Security Appliance Part 1 & 2 (SESA) 2 days

Securing Email with Cisco Email Security Appliance (SESA) combines Parts 1 and 2 (SESA1, SESA2) into a single three-day course. Students learn to use Cisco Email Security Appliances (ESA\\\'s) to manage and troubleshoot email in their networks. Attendees receive in-depth instruction on popular features, emphasizing topics listed below, learn advanced Internet email concepts and receive an overview of how to customize configurations. SESA also teaches advanced configuration and operation of the Cisco ESA (Formerly Cisco IronPort Email Security Appliance). Extensive lab exercises provide critical hands-on experience with advanced features of the ESA.

Cisco TelePresence Support and Operations v1.0 (TSOT) 5 days

The Cisco TelePresence Support and Operations Training Version 1.0 focuses on the skills required for first-level helpdesk technicians who provide support for Cisco TelePresence users. Skills covered include installing, configuring, and operating endpoints; setting up multiple-site conferences using the Cisco TelePresence Multipoint Control Unit (MCU); and configuring and operating the Cisco TelePresence Management Suite (TMS) to manage conferences.

Cisco UCS Director Foundation v5.0 (UCSDF) 5 days

The Cisco UCS Director Foundation (UCSDF) version 5.0 course is a five-day instructor-led hands-on training course. This training course will enable Cisco end customers and authorized Cisco System Engineers (SEs) to understand the concepts, architecture, and use cases that are related to the Cisco UCS Director deployment. This course will also prepare learners to implement basic Cisco UCS Director Deployment solutions. The focus is to ensure that students can implement the core features of the Cisco UCS Director that most implementations require. Students should already be familiar with basic Data Center Concepts.

Cisco Unified Contact Center Express Advanced v4 (UCCXA) 5 days

Students build on the knowledge and scripting experience gained in the prerequisite UCCXD course by exploring more advanced techniques in scripting as well as the overall Unified Contact Center Express (CCX) v8 functionality. You'll learn to implement features that extend the functionality of Unified CCX using many of the tools available in the Premium version of the product. You will also invoke behaviors that involve web-based applications, such as Web Callback Option and Leave a Message in Queue.

Cisco Unified Customer Voice Portal (CVPI) 5 days

This course defines the tasks necessary for the operation, administration, management, and provisioning of Cisco Unified Customer Voice Portal (CVP) as it is installed in a comprehensive Cisco Unified Intelligent Contact Management (ICM) Enterprise environment.

Cisco Unified Customer Voice Portal Implementation (CVPI v8.0) 5 days

Cisco Unified Customer Voice Portal Implementation (CVPI) v8.0 defines the tasks necessary for the operation, administration, management, and provisioning of Cisco Unified Customer Voice Portal (CVP) as it is installed in a comprehensive Cisco Unified Intelligent Contact Management (ICM) Enterprise environment.

Cisco Unified Intelligence Center for Advanced Users (CUICAU v1.1) 4 days

The Cisco Unified Intelligence Center for Advanced Users v1.1 (CUICAU v1.1) course is a four-day instructor-led training (ILT) course. Cisco Unified Intelligence Center 8.0.4 is a comprehensive, end-to-end reporting solution, designed to simplify the task of creating and modifying reports. It also can manage disparate data sources and, at the same time, to present a consistent user interface and a common tool to access varied data across multiple Cisco product families.

Cisco Unified Intelligence Center for End Users (CUICEU v1.1) 2 days

The Cisco Unified Intelligence Center for End Users v1.1 (CUICEU v1.1) course is a two-day instructor-led training (ILT) course. Cisco Unified Intelligence Center 8.0.4 is a comprehensive, end-to-end reporting solution, designed to make the task of creating and modifying reports easier on the customer and, at the same time, to present a consistent user interface and a common tool to access varied data across multiple Cisco product families.

Cisco Unified Wireless Networking (CUWN) 5 days

The Cisco Unified Wireless Networking training class is designed to enable a network administrator to deploy a WLAN enterprise solution through the identification and successful implementation of site-appropriate hardware and software features in a Cisco Unified Wireless Network.

Cisco Unified Wireless Networking Bootcamp (CUWNBC): Deploying Cisco Wireless LANs Basic and Advanced (WDBWL / WDAWL) 5 days

Cisco Unified Wireless Networking Bootcamp (CUWNBC) combines WDBWL (Deploying Basic Cisco Wireless LANs) and WDAWL (Deploying Advanced Cisco Wireless LANs) into a cohesive five day delivery. CUWNBC presents students with challenging real-world deployments such as client mobility between subnets, high client density deployments, and mesh network deployments. Students will be trained on how to make network design decisions about, configure, and troubleshoot WLANs with these challenges. The format of the course allows students and the instructor to explore realistic use cases and best practices around more challenging deployment scenarios. The course is written at software code level 7.5.

Cisco Wide-Area Application Services v3.0 (CWAAS) 5 days

Cisco Wide-Area Application Services (CWAAS) v3.0 is a five-day instructor-led course. This course teaches learners how to design and deploy a solution using Cisco WAAS that improves application performance over the WAN while enabling infrastructure consolidation. The learner will also understand Cisco WAAS optimization technology, design considerations, network integration, and system troubleshooting aspects.

Communications Manager Administration (CMA v9.0) 3 days

Communications Manager Administration for Version 9.0 (CMA90) is an instructor-led course presented to system administrators and customers involved with day-to-day operation of the Cisco Unified Communications Manager 9.0 (CUCM 9.0) product. This course will introduce you to the CUCM 9.0 system, the basic procedures for administering IP Phones and Users, understanding the Dial Plan and implementing Features. In addition to instructor-led lecture and discussions, you will configure CUCM and Cisco IP Phones in the lab, either in a live classroom or WebEx remote classroom environment.

Conducting Cisco Unified Wireless Site Survey v2.0 (CUWSS) 5 days

The Conducting Cisco Unified Wireless Site Survey course is a 5 day ILT course, designed to help students prepare for the CCNP-Wireless certification, a professional level certification specializing in the wireless field. The CUWSS course is a component of the CCNP-Wireless curriculum. The CUWSS course is designed to give students a firm understanding of how to conduct a site survey and explores WLAN topologies for voice and data as well as location appliance services. Students will explore design strategies, including Cisco WCS planning tool, Cisco Spectrum Expert, Ekahau Survey Tool as well as examine methodologies and project management. The CUWSS training class reinforces the instruction by providing students with hands-on labs. The CUWSS class is targeted toward wireless network engineer, mid-level wireless support engineer, wireless test engineer, wireless network designer and IT professionals tasked with performing or overseeing site surveys for wireless LAN solution implementations.

Configuring BGP on Cisco Routers (BGP) 5 days

Configuring BGP on Cisco Routers (BGP) v4.0 provides students with in-depth knowledge of Border Gateway Protocol (BGP), the routing protocol that is one of the foundations of the Internet and New World technologies such as Multiprotocol Label Switching (MPLS).

Configuring Cisco Data Center Unified Computing System v3.0 (DCUCS) 5 days

The Configuring Data Center Unified Computing course is a product training course designed to familiarize data center engineers, architects and Cisco partners with the Cisco UCS B-series and C-series products. This course prepares individuals for implementing and maintaining Cisco UCS hardware with a strong emphasis on best practices. The Configuring Data Center Unified Computing course also addresses relevant additional features added by Version 2.1 Cisco UCS Software Release.

Configuring Cisco MDS 9000 Series (DCMDS v1.0) 5 days

Configuring Cisco MDS 9000 Series Switches (DCMDS) v1.0 is a five-day lecture and lab course, using NX-OS v5.2.6b & DCNM v6.1.2, that provides students with fundamental skills in configuring Cisco MDS 9000 Series switches.

Configuring Cisco MDS 9000 Series Switches (DCMDS v2.0) 5 days

Configuring Cisco MDS 9000 Series Switches (DCMDS) v2.0 is an instructor-led five-day product training course that is designed as a comprehensive hands-on experience to familiarize data center systems engineers, field engineers, architects, and Cisco partners who implement storage-networking solutions with the Cisco MDS 9000 Series switch platform.

Configuring Cisco Nexus 5000 Switches (DCNX5K v2.1) 5 days

Configuring Cisco Nexus 5000 Switches (DCNX5K) v2.1 is a 5-day ILT training program that is designed for systems and field engineers, consulting systems engineers, technical solutions architects, and Cisco integrators and partners who implement and configure Cisco Nexus 5000 Series Switches and Cisco Nexus 2000 Series Fabric Extenders.

Configuring Cisco Nexus 7000 Switches (DCNX7K) 5 days

This course is a 5-day ILT training program that is designed for systems and field engineers who install and implement Cisco Nexus 7000 Series Switches. This course covers the key components and procedures you need to know to configure, manage, and troubleshoot the Cisco Nexus 7000 Switch platform.

Configuring Cisco Nexus 9000 Series Switches in ACI Mode (DCAC9K) 5 days

This course is a 5-day ILT training program designed for systems and field engineers who manage and implement the Cisco Nexus 9000 Switches in ACI mode. The course covers the key components and procedures you need to know to understand, configure, manage Cisco Nexus 9000 Switches in ACI mode, and how to connect the ACI Fabric to external networks and services.

Configuring Cisco Nexus 9000 Switches in NX-OS Mode (DCINX9K) 2 days

Implementing the Cisco Nexus 9000 (DCINX9K) is a 2-day, hands-on course that focuses on deployment and operations of the Cisco Nexus 9000 Series switches. Participants will learn how to configure and manage Cisco Nexus 9000 Series switches using the NX-OS CLI, Python scripts, bash shell, NX-API, and Open-Flow. Nexus 9000 switches are highly programmable, high density 1/10/40G Ethernet switches that offer highest performance, extensibility to 100GE switching, lowest cost per port and extremely high flexibility and programmability for next generation automation and orchestration. Nexus 9000 Switches build on existing NX-OS technology to bring two new data center network deployment options for customers. This course focuses on the first deployment option, known as Standalone Mode.

Connected Mobile Experiences v1.0 (CMX) 2 days

The Connected Mobile Experiences (CMX) workshop is designed to prepare you for the deployment process needed to make the Cisco Mobile Concierge services available to clients, as well as designing and implementing a billboard campaign to provide Layer 3 Mobile Concierge services.

CVPD Java Development for Call Studio (CVPD Java) 5 days

This 5-day class is a hands-on programming course for those using the CVP Java API to extend the functionality of CVP Call Studio. Participants will learn to write, compile, deploy and maintain custom components for CVP Call Studio and VXML Server. It will be assumed that participants are familiar with CVP Studio and Java. This course strongly emphasizes hands-on application development of Java classes to extend Self-Service applications using the Cisco Java API.

Data Center Application Centric Infrastructure Fundamentals (DCACIF) 5 days

DCACIF (Data Center Application Centric Infrastructure Fundamentals) is a 5-day Instructor-led training course that is designed for systems & field engineers who install & implement the Cisco Nexus 9000 Switches in ACI mode using the updated 1.2(x) version & updated Cisco Nexus 9000 hardware platform. The course covers the key components & procedures you need to know to understand, configure, manage Cisco Nexus 9000 Switches in ACI mode utilizing the updated 1.2(x) version, & how to connect the ACI Fabric to external networks & services.

Data Center Unified Computing Implementation (DCUCI) 5 days

Implementing Cisco Data Center Unified Computing (DCUCI) is designed to serve the needs of engineers and technicians who implement Cisco Unified Computing System (UCS) B-Series Blade Servers and Cisco UCS C-Series Rack-Mount Servers. DCUCI v5.0 guides learners through rack installation and provisioning of server hardware, operating systems, hypervisors, and applications. Much of the content is devoted to management and maintenance. DCUCI v5.0 covers the implementation and operation of Cisco UCS in the data center.

Deploying and Building Cisco Unified Contact Center Enterprise Software for CVP (DBUCCE-CVP) 5 days

Deploying and Building Cisco Unified Contact Center Enterprise for CVP Environments (DBUCCE-CVP) is an instructor-led course presented by our Instructors to system engineers and customers who will be involved with day-to-day interaction with the Cisco Unified Contact Center Enterprise v8.0 (CCE) product deployed in a CVP environment. This course will give you an understanding of the Unified CCE v8.0 deployment capabilities, processes, fault tolerance, installation, and basic troubleshooting. We will accomplish this by installing the Unified CCE v8.0 software, building a fully functional CCE with CVP solution, and introducing Unified CCE v8.0 troubleshooting tools. This course will prepare students to be more effective in a follow on CVPI or AUCCE-CVP course, which require that the learner be familiar with the basic operation of Unified CCE (ICM).

Deploying Cisco ASA v8.4(1) Firewall Solutions (FIREWALL v2.0) 5 days

The Deploying Cisco ASA Firewall Solutions (FIREWALL) v2.0 course is part of the curriculum path leading to the Cisco Certified Network Professional Security (CCNP Security) certification. It is a five-day instructor-led course that is aimed at providing network security engineers with the knowledge and skills that are needed to implement and maintain perimeter solutions that are based on Cisco ASA v8.4(1) security appliances. At the end of the course, students will be able to reduce risk to their IT infrastructure and applications using Cisco ASA v8.4(1) security appliance features, and provide detailed operations support for the Cisco ASA v8.4(1) security appliance.

Deploying Cisco ASA VPN Solutions (VPN 2.0) 5 days

The Deploying Cisco ASA VPN Solutions (VPN) v2.0 course is part of the curriculum path that leads to the Cisco CCNP Security certification. This five-day instructor-led course is aimed at providing network security engineers with the knowledge and skills that they need to implement and maintain Cisco ASA adaptive security appliance-based perimeter solutions.

Deploying Cisco Unified Contact Center Express 5.0 (UCCXD 5.0) 5 days

This course, Deploying Cisco Unified Contact Center Express (UCCX) v5.0, provides the student with hands-on experience and knowledge of tasks typically performed during contact center deployment. This includes the deployment of Cisco Unified Contact Center Express and Cisco Unified IP Interactive Voice Response (IVR) (Cisco Unified CCX and Cisco Unified IP IVR) as contact center solutions. Tasks include planning, installation, and configuration, scripting, and troubleshooting.

Deploying Cisco Unified Intelligence Center (DUIC) 3 days

The SLI DUIC+ course is best described as interactive, and includes all of the components which make up a UCCE installation, from the PSTN all the way down to the agent. Since students are working on our ’live-test’ system, you are encouraged to experiment and try the ’what-if scenarios’ that are not feasible in a production environment. This provides students a chance to see how changing Service Levels in a Call Type might affect reporting, or how Agent Desk Settings impacts things, as just a few examples. In this course, the instructor will encourage any and all ’out of the box’ thinking that students might want to try.

Deploying Cisco Unified Intelligence Center 8.0 Plus (DUIC 8.0+) 2 days

Deploying Cisco Unified Intelligence Center (DUIC) 8.0 is a comprehensive, end-to-end reporting solution, designed to make the task of creating reports and managing disparate data sources, easier on the customer, and at the same time, present a consistent user interface and a common tool, to access the varied data across multiple Cisco product families.

Deploying Unified Contact Center Enterprise v8.0 with CVP (DUCC-CVP v8.0) 5 days

Deploying Unified Contact Center Enterprise v8.0 with CVP (DUCC-CVP v8.0) is an instructor-led course for system engineers and customers who will be involved with day-to-day interaction with the Cisco Unified Contact Center Enterprise v8.0 (CCE) product using Cisco Unified CVP. This course will give you an understanding of the Unified CCE v8.0 deployment capabilities, processes, fault tolerance, installation, and performing basic troubleshooting. We will accomplish this by installing the Unified CCE v8.0 software and introducing Unified CCE v8.0 troubleshooting tools.

Deploying Unified Contact Center Enterprise with CVP (DUCCE) 5 days

Deploying Cisco Unified Contact Center Enterprise (DUCCE) is a 5-day instructor-led course intended for system engineers and customers who will be involved with day-to-day maintenance and installation of the Cisco Unified Contact Center Enterprise v10.0 (CCE) product deployed in a CVP comprehensive environment. This course gives the learner an understanding of the Unified CCE v10.0 deployment capabilities, processes, fault tolerance, installation, and troubleshooting tools for inbound and outbound Contact Center functionality. This will be accomplished by installing and configuring the Unified CCE v10.0 software and introducing Unified CCE v10.0 troubleshooting tools.

Deploying Unified Contact Center Express Software v8.0 (UCCXD v4.0) 5 days

This course, Deploying Cisco Unified Contact Center Express (UCCXD) v4.0, provides the student with hands-on experience and knowledge of tasks typically performed during contact center deployment. This includes the deployment of Cisco Unified Contact Center Express (CCX) v8.0 and Cisco Unified IP Interactive Voice Response (IVR) as contact center solutions. Tasks include planning, installation and configuration, scripting, and troubleshooting.

Designing Cisco Data Center Unified Computing (DCUCD v5.0) 4 days

The course describes the data center unified computing and virtualization solutions based on the Cisco data center unified computing product portfolio, explains how to evaluate existing data center computing solutions and determine the requirements, and design Cisco data center unified computing solutions.

Designing Cisco Data Center Unified Fabric (DCUFD v5.0) 5 days

The Designing Cisco Data Center Unified Fabric (DCUFD) v5.0 is a five-day instructor-led course aimed at providing data center designers with the knowledge and skills needed to design scalable, reliable, and intelligent data center unified fabrics, and virtualization solutions based on the Cisco Fabric Extenders (FEXs), Fibre Channel over Ethernet (FCoE), Cisco FabricPath, and equipment and link virtualization technologies.

Designing Cisco Network Service Architectures (ARCH v2.1) 5 days

The Designing Cisco Network Service Architectures (ARCH) v2.1 course is a five-day instructor-led course. The aim of the course is to enable learners to perform the conceptual, intermediate, and detailed design of a network infrastructure that supports desired network solutions over intelligent network services, in order to achieve effective performance, scalability, and availability. This course enables learners, by applying solid Cisco network solution models and recommended design practices, to provide viable, stable enterprise internetworking solutions.

Designing the Cisco Cloud (CLDDES) 5 days

Designing the Cisco Cloud (CLDDES) is a new 5-day ILT course designed to help students prepare for the CCNP Cloud certification, a professional level certification specializing in Cloud technologies. This course is designed to provide students with the necessary knowledge and hands-on skills to design cloud deployments using the Cisco Cloud portfolio.

Digital Media Suite v5.3 (DMS) 4 days

In this four day course you will gain hands-on experience with the Cisco Digital Media Player (DMP), Digital Media Manager (DMM), Cast, Show and Share, DMP Device Manager, Digital Media Designer (DMD), and the Media eXperience Engine (MXE). You will learn to install, configure, maintain and troubleshoot Cisco DMP (models 4400G and 4310G), Show and Share, and Digital Signs as well as the SnS integration with the MXE.

Enterprise Network Core and WAN Essentials (ENCWE) 4 days

The IWAN Boot Camp presents concepts, routing platforms, technologies, and services that are required for a comprehensive approach to effectively design, manage, and control a Cisco Intelligent Wide Area Network.

Essentials of Industrial Ethernet Networks for an OT Professional (CCP182) 2 days

In this course, you will learn how to verify communications between devices, recognize data transmission types, and differentiate between OSI Model Layer 2 and Layer 3 switching functions.

FlexPod For Data Center Systems Administration (DCFSA) 5 days

In this 5-day instructor-led course, you will become experienced with the planning, design, and implementation of a FlexPod integrated platform that includes NetApp® unified storage systems, Cisco® Unified Computing System™ servers, Cisco Nexus® fabric, and VMware® vSphere virtualization platform.

Implementing Advanced Cisco ASA Security (SASAA) 5 days

This is an instructor-led product training course targeted towards network security engineers who require in depth knowledge of the advanced features of Cisco ASA security products.

Implementing Advanced Cisco ASA Security 1.0 (SASAA 1.0) 5 days

This course provides Cisco ASA firewall administrators and engineers with update training on the main post-8.4.1 release Cisco ASA features including most 9.x features such as CX and Clustering. The course includes detailed coverage of Cisco ASA 5500-X Series Next-Generation Firewalls, the Cisco Catalyst 6500 Series ASA Services Module (ASASM), and teh ASA 1000v Cloud Firewall. It also provides a hands-on experience with installing and setting up the Cisco IPS and Cisco ASA CX software modules, implementing Identity Firewall policies with Cisco CDA, implementing CX policies, and integrating Cisco Cloud Web Security.

Implementing Advanced Cisco Unified Wireless Security v2.0 (IAUWS) 5 days

The Implementing Advanced Cisco Unified Wireless Security (IAUWS) is a 5 day ILT course, designed to help students prepare for the CCNP-Wireless certification, a professional level certification specializing in the wireless field. The goal of the IAUWS v2.0 is to provide network professional with information to prepare them to secure the wireless network from security threats via appropriate security policies and best practices, as well as ensure the proper implementation of security standards and proper configuration of security components. The IAUWS reinforces the instruction by providing students with hand-on labs to ensure students thoroughly understand how to secure a network.

Implementing Advanced TelePresence Video Solutions Part 1 v1.0 (PAIATVS1) 5 days

Cisco Implementing Advanced TelePresence Video Solutions Part 1 (PAIATVS1) is a 5-day practical based course concentrating on the operation, installation, configuration maintenance and troubleshooting of the Cisco TelePresence C Series codecs, Cisco TelePresence MCUs and Cisco TelePresence Management Suite. In addition cover the basic configuration of the Cisco TelePresence Video Communication Server to get your network up and running. As well as setting up your network you will also use TMS and VCS to troubleshoot your network. Instructors will simulate faults on all equipment giving students the chance to put troubleshooting skills into practice.

Implementing Advanced TelePresence Video Solutions Part 2 v1.0 (PAIATVS2) 5 days

Course Content TVS2 is a five day class focused primarily on the Cisco TelePresence Video Communication Server. Students will really get to grips with the configuration of the VCS in more complex network environments including firewall traversal, clustering, zoning and subzoning. In addition students will use functions of the VCS to control access and bandwidth and use transforms, call policy and FindMe?. Students will use the Cisco TelePresence Management Suite and VCS to provision E20 and Movi users. The course also includes an introduction to the Cisco TelePresence Server, Cisco TelePresence MSE8000 system the TIP protocol, and Cisco TelePresence Content Server.

Implementing and Configuring Cisco Identity Services Engine (SISE) 5 days

Implementing and Configuring Cisco Identity Services Engine (SISE v1.1) is a 5-day course based on Cisco Identity Services Engine (ISE) version 1.1.1, a next-generation identity and access control policy platform that provides a single policy plane across the entire organization combining multiple services, including authentication, authorization, and accounting (AAA), posture, profiling, device on-boarding, and guest management, into a single context-aware identity-based platform. The training provides learners with the knowledge and skills to enforce security posture compliance for wired and wireless endpoints and enhance infrastructure security using the Cisco ISE.

Implementing and Troubleshooting the Cisco Cloud Infrastructure (CLDINF) 5 days

Implementing and Troubleshooting the Cisco Cloud Infrastructure (CLDINF) v1.0 is a newly created five day instructor-led training designed to prepare you with the knowledge and hands-on experience to implement and troubleshooting Cisco cloud infrastructure. The hands-on labs gives you the knowledge to configure various cloud infrastructure components, such as Cisco Unified Computing System (UCS), Cisco UCS Director (UCSD), Cisco UCS Director Bare Metal Agent (BMA), Cisco MDS switches, Cisco Nexus 5500 Series switches, Cisco Nexus Cisco Nexus1000v and Cisco Cloud Services Router (CSR).

Implementing Cisco Collaboration Devices (CICD) 5 days

Implementing Cisco Collaboration Devices (CICD) teaches learners how to maintain and operate a Cisco Unified Communications solution that is based on Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Presence. This course provides the learners with the knowledge and skills to achieve associate-level competency in Cisco Unified Communications.

Implementing Cisco Data Center Unified Fabric (DCUFI) 5 days

The Implementing Cisco Data Center Unified Fabric (DCUFI) v5.0 is a five-day instructor-led training course designed for Systems and Field Engineers, Consulting Systems Engineers, Technical Solutions Architects, and Cisco Integrators and Partners who install and implement the Cisco Nexus 7000 and 5000 Series switches and the Cisco Nexus 2000 Series Fabric Extenders. This course covers the key components and procedures needed to install, configure, and manage the Cisco Nexus 7000, 5000, 2000, and MDS Series switches in the network and SAN environment.

Implementing Cisco Edge Network Security Solutions (SENSS) 5 days

Implementing Cisco Edge Network Security Solutions (SENSS) v1.0 is a newly created five-day instructor-led training (ILT) course that is part of the curriculum path leading to the Cisco Certified Network Professional Security (CCNP Security) certification. Additionally, it is designed to prepare security engineers with the knowledge and hands-on experience to prepare them to configure Cisco perimeter edge security solutions utilizing Cisco Switches, Cisco Routers, and Cisco Adaptive Security Appliance (ASA) Firewalls.

Implementing Cisco Emergency Responder (ICER) 2 days

Implementing Cisco Emergency Responder (ICER) v8.6 is a 2 day course that provides students with best practice information on how to install, configure, operate and maintain Cisco Emergency Responder in a Cisco Unified Communications environment. Focusing on core administrative skills, you will learn to configure Cisco Unified Communications (CUCM) for integration with CER and to configure emergency response locations (ERLs) and emergency location identification numbers (ELINs) in CER to properly route enhanced 911 (E911) calls. You will also examine CER disaster recovery and user management.

Implementing Cisco Intrusion Prevention System (IPS) 5 days

The Implementing Cisco Intrusion Prevention System (IPS) v7.0 course is a five-day course aims at providing network security engineers with the knowledge and skills that are needed to deploy Cisco Intrusion Prevention System (IPS)-based security solutions. Successful graduates will be able to reduce risk to the IT infrastructure and applications using Cisco IPS features, and provide detailed operations support for the Cisco IPS.

Implementing Cisco IOS Network Security (IINS) 5 days

Implementing Cisco Network Security (IINS) v3.0 is a 5-day instructor-led course focusing on security principles and technologies, using Cisco security products to provide hands-on examples. Using instructor-led discussions, extensive hands-on lab exercises, and supplemental materials, this course allows learners to understand common security concepts, and deploy basic security techniques utilizing a variety of popular security appliances within a real-life network infrastructure.

Implementing Cisco IOS Network Security v2.0 (IINS 2.0) 5 days

Implementing Cisco IOS Network Security (IINS) v2.0 is a five-day instructor-led course that is presented by Cisco Learning Partners to end users and channel partner customers. The content focuses on the design, implementation, and monitoring of a comprehensive security policy, using Cisco IOS security features and technologies as examples. The course covers security controls of Cisco IOS devices as well as a functional introduction to the Cisco ASA adaptive security appliance. Using instructor-led discussion, lecture, and hands-on lab exercises, this course allows students to perform basic tasks to secure a small branch office network using Cisco IOS security features that are available through web-based GUIs (Cisco Configuration Professional) and the CLI on Cisco routers, switches, and ASA appliances.

Implementing Cisco IP Routing (ROUTE v1.0) 5 days

Implementing Cisco IP Routing (ROUTE) v1.0 is an instructor-led training course presented by Cisco training partners to their end customers. This five-day course and 7.5 hours of self-paced e-learning is designed to help students prepare for Cisco CCNP certification. The ROUTE course is a component of the CCNP curriculum.

Implementing Cisco IP Routing (ROUTE) 5 days

Implementing Cisco IP Routing (ROUTE) v2.0 is an instructor-led five day training course developed to help students prepare for Cisco CCNP certification. The ROUTE course is a component of the CCNP Routing and Switching curriculum.

Implementing Cisco IP Telephony & Video, Part 1 (CIPTV1) 5 days

Implementing Cisco IP Telephony & Video, Part 1 (CIPTV1) v1.0 is a five-day course that prepares the learner for implementing a Cisco Collaboration solution at a single-site environment. This course focuses primarily on Cisco Unified Communications Manager Version 10.x, which is the call-routing and signaling component for the Cisco Collaboration solution.

Implementing Cisco IP Telephony & Video, Part 2 (CIPTV2) 5 days

Implementing Cisco IP Telephony & Video, Part 2 (CIPTV2) v1.0 is a five-day course that prepares the learner for implementing Cisco Unified Communications Manager, Cisco VCS-C, and Cisco Expressway series in a multisite voice and video network. It covers globalized call routing, URI call routing, global dial plan replication based on the ILS, Cisco Unified SRST, mobility features, call admission control, .integration of Cisco VCS and Cisco Unified Communications Manager, and Cisco Mobile Remote Access on Cisco Expressway Series.

Implementing Cisco MPLS (MPLS) 5 days

Multiprotocol Label Switching integrates the performance and traffic-management capabilities of data link Layer 2 with the scalability and flexibility of network Layer 3 routing. So, when used in conjunction with other standard technologies, MPLS gives the ability to support value-added features and service offerings.

Implementing Cisco Multicast (MCAST) 5 days

The Implementing Cisco Multicast (MCAST) v2.0 course is a five-day instructor-led course covering the fundamentals of IP multicasting. These fundamentals include multicast applications, sources, receivers, group management, and IP multicast routing protocols (such as Protocol Independent Multicast [PIM]) used within a single administrative domain (intradomain). The issues of switched LAN environments and reliable IP multicasting are covered as well. The course provides technical solutions for simple deployments of IP multicast within a provider or customer network. The curriculum provides the configuration and troubleshooting guidelines for implementation of IP multicast on Cisco routers. The labs provide students with the hands-on experience that is needed to successfully deploy IP multicast.

Implementing Cisco Quality of Service (QOS) 5 days

Implementing Cisco Quality of Service (QOS) v2.5 provides learners with in-depth knowledge of QoS requirements, conceptual models such as best effort, IntServ, and DiffServ, and the implementation of QoS on Cisco platforms. The curriculum covers the theory of QoS, design issues, and configuration of various QoS mechanisms to facilitate the creation of effective administrative policies providing QoS.

Implementing Cisco Quality of Service 2.3 (QOS 2.3) 5 days

Implementing Cisco Quality of Service (QoS) v2.3 provides learners with in-depth knowledge of quality of service (QoS) requirements, conceptual models such as Best Effort, Integrated Services (IntServ) and Differentiated Services (DiffServ), and the implementation of QoS on Cisco IOS platforms. This five-day course covers the theory of QoS, design issues, and configuration of various QoS mechanisms to facilitate the creation of effective administrative policies providing QoS.

Implementing Cisco Secure Access Solutions 1.0 (SISAS) 5 days

Implementing Cisco Secure Access Solutions (SISAS) v1.0 is a newly created five-day instructor-led training (vILT) course is part of the curriculum path leading to the Cisco Certified Network Professional Security (CCNP© Security) certification. Additionally, it is designed to prepare security engineers with the knowledge and hands-on experience so that they can deploy Cisco’s Identity Services Engine and 802.1X secure network access.

Implementing Cisco Secure Mobility Solutions (SIMOS) 5 days

Implementing Cisco Secure Mobility Solutions (SIMOS) v1.0 is a newly created five-day instructor-led training (vILT) course that is part of the curriculum path leading to the Cisco Certified Network Professional Security (CCNP© Security) certification. This course is designed to prepare network security engineers with the knowledge and skills they need to protect data traversing a public or shared infrastructure such as the Internet by implementing and maintaining Cisco VPN solutions. Students of this course will gain hands-on experience with configuring and troubleshooting remote access and site-to-site VPN solutions, using Cisco ASA adaptive security appliances and Cisco IOS routers.

Implementing Cisco Switched Networks (SWITCH v1.0) 5 days

Implementing Cisco Switched Networks (SWITCH) v1.0 is a five-day instructor-led training course, designed to help students prepare to plan, configure, and verify the implementation of complex enterprise switching solutions for campus environments using the Cisco Enterprise Campus Architecture. These skills are validated in the Cisco CCNP Routing and Switching certification, a professional-level certification specializing in the routing and switching field. This course is a component of the Cisco CCNP Routing and Switching curriculum. This course is designed to give students a firm understanding of how to manage switches in an enterprise campus environment. This training class reinforces the instruction by providing students with hands-on labs

Implementing Cisco Switched Networks (SWITCH) 5 days

Implementing Cisco Switched Networks (SWITCH) v2.0 is a five-day instructor-led training course developed to help students prepare for Cisco CCNP certification. The ROUTE course is a component of the CCNP Routing and Switching curriculum.

Implementing Cisco TelePresence Video Solutions Part 2 (VTVS2) 5 days

Implementing Cisco TelePresence Video Solutions, Part 2 (VTVS2) v1.0 is a 5-day instructor-led course that is designed to teach technicians who install and support Cisco TelePresence solutions to install and configure, operate, and maintain core visual communication components, including telepresence endpoints, gatekeepers, multipoint control units (MCUs), and management software. In this course, students will add Cisco TelePresence products to existing Cisco Unified Communications Manager (Unified CM) environments. This training is also appropriate for end-user technical staff, such as video system administrators and first-line support personnel.

Implementing Cisco Threat Control Solutions (SITCS) 5 days

Implementing Cisco Threat Control Solutions (SITCS) v1.0 is a newly created five-day instructor-led training (ILT) course, which is part of the curriculum path leading to the Cisco Certified Network Professional Security (CCNP Security) certification. Additionally, it is designed to prepare security engineers with the knowledge and hands-on experience so that they can deploy Ciscos Next Generation Firewall (NGFW) as well as Web Security, Email Security and Cloud Web Security.

Implementing Cisco Unified Communications Manager Part 1 (CIPT1 v8.0) 5 days

Implementing Cisco Unified Communications Manager, Part 1 (CIPT1) v8.0 prepares you for implementing a Cisco Unified Communications Manager solution at a single-site environment. This course focuses primarily on Cisco Unified Communications Manager Version 8.0, which is the call routing and signaling component for the Cisco Unified Communications solution.

Implementing Cisco Unified Communications Manager Part 2 8.0 (CIPT2 v8.0) 5 days

Implementing Cisco Unified Communications Manager, Part 2 (CIPT2) v8.0 prepares you for implementing Cisco Unified Communications solution in a multisite environment. It covers globalized call routing, Cisco Service Advertisement Framework (SAF) and Call Control Discovery (CCD), tail-end hop-off (TEHO), Cisco Unified Survivable Remote Site Telephony (SRST), and mobility features such as Device Mobility and Cisco Extension Mobility.

Implementing Cisco Unified Communications Manager Part, 1 (CIPT1 v9.0) 5 days

Implementing Cisco Unified Communications Manager, Part 1 (IPT1) v9.0 prepares you for implementing a Cisco Unified Communications Manager solution at a single-site environment. This course focuses primarily on Cisco Unified Communications Manager Version 9.0, which is the call routing and signaling component for the Cisco Unified Communications solution. You will perform post-installation tasks, configure Cisco Unified Communications Manager, implement Media Gateway Control Protocol (MGCP) and H.323 gateways, and build dial plans to place on-net and off-net phone calls. You will also implement media resources, Cisco IP Phone Services, Cisco Unified Communications Manager native presence, and Cisco Unified Mobility.

Implementing Cisco Unified Communications Manager, Part 2 (CIPT2 v9.0) 5 days

Implementing Cisco Unified Communications Manager, Part 2 (CIPT2) v8.0 prepares you for implementing Cisco Unified Communications solution in a multisite environment. It covers globalized call routing, Cisco Service Advertisement Framework (SAF) and Call Control Discovery (CCD), tail-end hop-off (TEHO), Cisco Unified Survivable Remote Site Telephony (SRST), and mobility features such as Device Mobility and Cisco Extension Mobility. You will apply a dial plan for a multisite environment including TEHO, configure survivability for remote sites during WAN failure, and implement solutions to reduce bandwidth requirements in the IP WAN. You will also enable Call Admission Control (CAC), including Session Initiation Protocol (SIP) Preconditions and automated alternate routing (AAR).

Implementing Cisco Unified Communications Security v1.0 (UCSEC) 5 days

Implementing Cisco Unified Communications Security (UCSEC) v1.0 is a new five-day instructor-led training (ILT) class that is designed to provide students with the necessary knowledge and skills to implement security features in a Cisco Unified Communications environment.

Implementing Cisco Unified Communications Voice over IP and QOS (CVOICE) 5 days

Implementing Cisco Voice Communications and QoS (CVOICE) v8.0 teaches learners about voice gateways, characteristics of VoIP call legs, dial plans and their implementation, basic implementation of IP phones in Cisco Unified Communications Manager Express environment, and essential information about gatekeepers and Cisco Unified Border Element.

Implementing Cisco Unified Wireless Mobility Services v2.0 (IUWMS) 5 days

The Implementing Cisco Unified Wireless Mobility Services course is a 5 day ILT course, designed to help students prepare for the CCNP-Wireless certification, a professional level certification specializing in the wireless field. The IUWMS course is a component of the proposed CCNP-Wireless (Cisco Certified Wireless Professional) curriculum. The goal of the IUWMS v2.0 is to provide professionals with information to prepare them to integrate mobility services into the network; tune and troubleshoot the WLAN running mobility services, and implement mesh networks The IUWMS reinforces the instruction by providing students with hands-on labs to ensure students thoroughly understand how to implement mobility services in the wireless network.

Implementing Cisco Unified Wireless Networking Essentials (IUWNE v2.0) 5 days

The CCNA-Wireless curriculum will prepare wireless network associate for the use, positioning, planning, implementation and operation of Cisco WLAN networks. The goal of the IUWNE v2.0 is to provide students with information and practice activities to prepare them to help design, install, configure, monitor and conduct basic troubleshooting tasks of a Cisco WLAN in SMB and Enterprise installations.

Implementing Cisco Unified Wireless Voice Networks v2.0 (IUWVN) 5 days

This course is instructor-led training and includes instructor assisted, hands-on labs. The Implementing Cisco Unified Wireless Voice Networks course is a 5 day ILT course, designed to help students prepare for the CCNP-Wireless certification, a professional level certification specializing in the wireless field. The IUWVN course is a component of the CCNP-Wireless curriculum. The IUWVN course is designed to give students a firm understanding of how to integrate VoWLAN services into the WLAN and be able to implement QoS, MPLS, and high-bandwidth applications into the wireless network. The IUWVN training class reinforces the instruction by providing students with hands-on labs.

Implementing Cisco Unity Connection (IUC v8.0) 5 days

Implementing Cisco Unity Connection (IUC) v8.0 describes Cisco Unity Connection installation, networking, and advanced features, options, and configuration settings. The course presents Cisco Unity Connection with the focused goal of providing engineers and installers with the necessary skills to perform installation and setup of the Cisco Unity Connection 8.x system. This course also includes the Administering Cisco Unity Connection (AUC) course materials as part of the entire course on days 4 & 5.

Implementing Cisco Video Network Devices Part 1 and Part 2 (CIVND) 5 days

This course is an update to the Implementing Cisco Video Network Devices v1.0 (VIVND) course. It will help you prepare for the CCNA Collaboration certification. This course includes a combination of the self-paced (CIVND1) and classroom (CIVND2) learning for optimal instruction.

Implementing Cisco Video Network Devices Part 1 and Part 2 v1.0 (VIVND) 5 days

This course is a new 5-day ILT class designed to provide students with the necessary knowledge and skills to implement various Cisco Video endpoints in converged Cisco video infrastructures. Cisco business video solutions has four major Cisco Medianet application components: - Unified Communication and Collaboration - TelePresence - Digital Media Suite (DMS) - Video Surveillance. Part 1 is designed to provide students with the necessary knowledge to describe characteristics of video solutions and assess the requirements for a successful implementation of a video solution. And describes the characteristics of a video solution and enables students to evaluate the general requirements for video deployments such as coding options, media formats, protocols, network impact, high-level architectural components and their interactions, and requisites to the environment. Part 2 describes Cisco business video solutions and enables students to implement and troubleshoot Cisco Unified Communication and Collaboration, TelePresence and Digital Media Player in different Cisco business video solution architectures.

Implementing Cisco Video Network Devices Part 2 (VIVND2) 5 days

Implementing Cisco Video Network Devices, Part 2 (VIVND2) v1.0 is a new five-day instructor-led training (ILT) class that is designed to provide students with the necessary knowledge and skills that are needed to implement various Cisco video endpoints in converged Cisco video infrastructures.

Implementing Cisco Video Network Devices, Part 2 (CIVND2) 5 days

This course is an update to the Implementing Cisco Video Network Devices v1.0 (VIVND) course. It will help you prepare for the CCNA Collaboration certification. This course includes a combination of the self-paced (CIVND1) and classroom (CIVND2) learning for optimal instruction.

Implementing Cisco Wireless Network Fundamentals (WIFUND) 5 days

The Implementing Cisco Wireless Network Fundamentals is a ILT course, designed to help students prepare for the CCNA-Wireless certification, an associate level certification specializing in the wireless field. The WIFUND course and CCNA-Wireless certification is a prerequisite to the CCNP-Wireless (Cisco Certified Wireless Professional) curriculum.

Implementing Core Cisco ASA Security v1.0 (SASAC) 5 days

Cisco ASA Core v1.0 is a new 5-day ILT class that covers the Cisco ASA 9.0 / 9.1 core firewall and VPN features. Cisco ASA Core v1.0 is designed to teach network security engineers working on the Cisco ASA Adaptive Security Appliance to implement core Cisco ASA features, including the new ASA 9.0 and 9.1 features.

Implementing Express TelePresence Video Solutions v1.0 (PAIETVS) 2 days

This 2-day course is designed to prepare you for the Cisco TelePresence Video Field Engineer for Express exam (650-294 PATVFEE) which tests whether you have the hands-on knowledge and skills needed to install and operate a simple Cisco TelePresence network.

Implementing Forefront Threat Management Gateway 2010 (50357) 2 days

This two-day instructor-led course provides students with the knowledge and skills to envision, design, and deploy web access, remote access and mail protection solutions using Microsoft Forefront Threat Management Gateway 2010 (TMG), enabling them to identify the requirements and make the appropriate design decisions that will come up during the deployment process, and providing hands-on experience with the products.

Implementing The Cisco Nexus 1000 (DCNX1K) 3 days

Configuring the Cisco Nexus 1000V is a three-day instructor-led training program designed for systems and field engineers who install and implement the Cisco Nexus 1000V Switch. The course covers the key components and procedures you need to know to install, configure, manage, and troubleshoot the Cisco Nexus 1000V Switch.

Installing Cisco UC on UCS in a Virtualized Environment (UC-UCS v4.5) 5 days

UCS system fits into this environment, and LAN and storage (SAN) considerations. An overview of the UCS products will be provided, with emphasis on the advantages the UCS Manager brings to server provisioning. Server provisioning, through the use of easy-to-configure Service Profiles, will also be covered in detail, along with supporting labs.

Installing TelePresence Video Immersive Systems (PAITVIS) 2 days

The Cisco Installing TelePresence Video Immersive Systems (PAITVIS) v1.0 course will empower the student to install, configure, operate, and troubleshoot Cisco TelePresence System T3 products.

Integrating Cisco Unified Communications Applications (CAPPS) 5 days

Integrating Cisco Unified Communications Applications (CAPPS) v8.0 teaches learners the integration options of Cisco Unified Presence, Cisco Unity Express, and Cisco Unity Connection. It describes voice messaging deployment scenarios, Cisco Unified Presence features, and troubleshooting mechanisms as well as Cisco Unified Presence and Cisco Unified Personal Communicator integration options with Cisco Unified Communications Manager.

Interconnecting Cisco Network Devices Part 1 v2.0 (ICND 1) 5 days

Interconnecting Cisco Networking Devices, Part 1 (ICND1) v2.0 is a five-day, instructor-led training course that teaches learners how to install, operate, configure, and verify a basic IPv4 and IPv6 network, including configuring a LAN switch, configuring an IP router, connecting to a WAN, and identifying basic security threats.

Interconnecting Cisco Network Devices Part 2 v2.0 (ICND 2) 5 days

The Interconnecting Cisco Networking Devices, Part 2 (ICND2) v2.0 course provides entry-level network administrators, network support, and help desk technicians with the knowledge and skills needed to install, configure, operate, and troubleshoot a small enterprise network.

Interconnecting Cisco Networking Devices Part 1 v3.0 (ICND1) 5 days

Interconnecting Cisco Networking Devices, Part 1 (ICND1) v2.0 is a five-day, instructor-led training course that teaches learners how to install, operate, configure, and verify a basic IPv4 and IPv6 network, including configuring a LAN switch, configuring an IP router, connecting to a WAN, and identifying basic security threats. Optionally, this course can be followed by the Interconnecting Cisco Networking Devices, Part2 (ICND2) v2.0 course, which covers topics in more depth and teaches learners how to perform basic troubleshooting steps in enterprise branch office networks, preparing learners for Cisco CCNA certification.

Interconnecting Cisco Networking Devices Part 2 v3.0 (ICND2) 5 days

The Interconnecting Cisco Networking Devices, Part 2 (ICND2) v2.0 course provides entry-level network administrators, network support, and help desk technicians with the knowledge and skills needed to install, configure, operate, and troubleshoot a small enterprise network. ICND2 v2.0 focuses on understanding redundant topologies, troubleshooting common networking issues, configuring EIGRP and multiarea OSPF in both IPv4 and IPv6, understanding WAN technologies, and becoming familiar with device management and Cisco licensing. The learner will encounter more troubleshooting and more lab time than with the previous version of ICND2.

Interconnecting Cisco Networking Devices: Accelerated (CCNAX) 5 days

Interconnecting Cisco Networking Devices: Accelerated (CCNAX) v2.0 is a 60-hour instructor-led course that provides students with the knowledge and skills necessary to install, operate, and troubleshoot a small to medium-sized network, including connecting to a WAN and implementing network security. This course is the equivalent of Interconnecting Cisco Network Devices Part 1 v2.0 and Interconnecting Cisco Network Devices Part 2 v2.0 together.

Introducing Cisco Cloud Administration (CLDADM) 5 days

Introducing Cisco Cloud Administration (CLDADM) v1.0 is a new 5-day ILT course designed to help students prepare for the CCNA Cloud certification, an associate level certification specializing in Cloud technologies. This course is designed to provide students with the necessary knowledge and skills to perform the essentials of Cloud administration and operations

Introducing Cisco Data Center Networking (DCICN) 4 days

DCICN will introduce the students to the three primary technologies that are used in the Cisco Data Center. The introductory level of knowledge that is taught in the course is targeted for individuals that will perform only the more basic configuration tasks. The course labs will focus on viewing configurations, but not on making configuration changes or creating new topologies.

Introducing Cisco Data Center Technologies (DCICT) 5 days

DCICN and DCICT will introduce the students to the Cisco technologies that are deployed in the Data Center: unified computing, unified fabric, and network services. The introductory level of knowledge that is taught in these courses is targeted for individuals who can perform only the more basic configuration tasks. The course labs will focus on verifying configurations, with selected exercises involving making configuration changes or designing new topologies.

Introducing Cisco Voice and Unified Communications Administration (ICOMM v8.0) 5 days

Introducing Cisco Voice and Unified Communications Administration (ICOMM) v8.0 teaches learners how to maintain and operate a Cisco Unified Communications solution that is based on Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Presence. This course provides the learners with the knowledge and skills to achieve associate-level competency in Cisco Unified Communications.

Introducing Cisco Voice and Unified Communications Administration (ICOMM v8.1) 5 days

Introducing Cisco Voice and Unified Communications Administration (ICOMM) v8.1 teaches learners how to maintain and operate a Cisco Unified Communications solution that is based on Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Presence. This course provides the learners with the knowledge and skills to achieve associate-level competency in Cisco Unified Communications.

Introduction to 802.1X Operations for Cisco Security Professionals (802.1X v1.0) 3 days

Introduction to 802.1X Operations for Cisco Security Professionals (802.1X) v1.0 is a newly created three-day course designed to prepare Cisco Channel Partners, systems engineers, and implementers with the knowledge and hands-on experience to prepare them to configure Cisco TrustSec solutions based on Cisco Identity Services module, Cisco Catalyst switches, and Cisco Wireless LAN Controllers.

Introduction to Cisco Data Center Networking & Technologies DCICN+DCICT Bootcamp (DCINT) 5 days

In this accelerated course you will be introduced to the three primary technologies that are used in the Cisco data center. You will become familiar with Cisco technologies that are deployed in the Data Center: unified computing, unified fabric, and network services. Through hands-on labs, you will focus on monitoring and reviewing configurations associated with these technologies. The introductory level of knowledge that is taught in this course is targeted for individuals to perform associate level data center engineering operations. The course labs will focus on verifying configurations, with selected exercises involving making configuration changes and implementing new topologies.

IPv6 Fundamentals, Design, and Deployment v3.0 (IP6FD) 5 days

The IPv6 Fundamentals, Design, and Deployment (IP6FD) v3.0 course is an instructor-led course that is presented by Cisco Learning Partners to their end-user customers. This five-day course aims at providing network engineers and technicians that are working in the enterprise sector with the knowledge and skills that are needed to study and configure Cisco IOS Software IPv6 features. The course also provides an overview of IPv6 technologies, covers IPv6 design and implementation, describes IPv6 operations, addressing, routing, services, transition, and deployment of IPv6 in enterprise as well as in service provider networks, and includes case studies useful for deployment scenarios.

Managing Cisco Wireless LANs (WMNGI) 4 days

The Managing Cisco Wireless LANs training class is designed to prepare you to use the Cisco Unified Wireless Network management products and applications to configure, administer, manage, troubleshoot, and optimize the network. This course is a classroom based instructor-led class that offers in-depth instructor-assisted hands-on labs. This course provides hands-on labs which cover controller firmware release 7.5 MR1 as well as Cisco Prime Infrastructure software release 1.4. All labs are hands-on labs via remote access, using real Cisco gear. Due to additional materials and labs, this class is now 4 days long.

Managing Enterprise Networks with Cisco Prime Infrastructure (NMENPI) 5 days

Cisco Prime Infrastructure is a unified solution that allows students to manage the network, devices, applications, and users from one place thus simplifying the management of both wired and wireless networks. This five day course is designed to establish a strong foundation in managing the full range of Cisco wired and wireless infrastructure using Prime Infrastructure v3.1.

Managing Enterprise Security with Cisco Security Manager (SSECMGT v4.0) 5 days

The Managing Enterprise Security with Cisco Security Manager (SSECMGT) v4.0 course is a five-day instructor-led course that is aimed at providing network security engineers with the knowledge and skills that are needed to configure and deploy Cisco Security Manager. The course also provides an overview of network security technologies, and includes case studies that are useful for deployment scenarios.

Managing Industrial Networks for Manufacturing with Cisco Technologies (IMINS2) 5 days

Gain the skills you need to successfully implement and troubleshoot the most common industry standard protocols. Our lab-intensive course, Managing Industrial Networks for Manufacturing with Cisco Technologies (IMINS2) Version 1.0, builds on the Managing Industrial Networks with Cisco Networking Technologies (IMINS) course. It teaches students how to deploy best practices used in security and wireless technologies for today’s industrial networks.

Managing Industrial Networks with Cisco Networking Technologies (IMINS) 5 days

Managing Industrial Networks with Cisco Networking Technologies (IMINS) Version 1.1 is a lab-based course which helps students with the foundational skills needed for the management and administration of networked industrial control systems. The IMINS course, developed in conjunction with Rockwell Automation,helps plant administrators, control systemengineers and traditional network engineers understand networking technologies that are needed in today’s connected plants and enterprises. This course also helps you prepare for the Cisco Industrial Networking Specialist Certification exam (exam ID200-401) and qualify for the Cisco Industrial Networking Specialist certification.

Managing Unified Access Networks with Cisco Prime Infrastructure v1.0 (WMUAPI) 3 days

Cisco Prime Infrastructure is part of a Unified Access solution that converges traditional wired and wireless networks into a single network management tool. Managing Unified Access Networks with Cisco Prime Infrastructure (WMUAPI) v1.0 is a 3 day instructor led course that provides learners with the knowledge and skills to deploy, manage, and maintain a Cisco Prime Infrastructure solution.

MPLS - Implementing Cisco (MPLS v2.3) 5 days

This five-day course enables students to gather information from the basics to advanced VPN configuration. The focus of the course is on VPN technology issues of MPLS and how to configure and troubleshoot these features and functions in an existing routing environment.

NX-OS for Data Center Systems IOS Administrators (DCNXA) 5 days

The Cisco NX-OS for IOS Administrators (DCNXA) v1.0 is a five-day instructor-led course designed for network administrators who are migrating from a traditional Cisco IOS environment to routing and switching platforms that use the Nexus Operating System (NX-OS). This course covers the key components and procedures you need to know to install and manage Cisco Nexus 7000, 5000, and 1000-series switches. This course will also cover important troubleshooting procedures for these platforms as well.

OpenStack Cloud Deployment on Cisco UCS v1.0 (OCDCU) 3 days

The OpenStack Cloud Deployment on Cisco UCS (OCDCU) v1.0 is a three-day instructor-led training course designed for Systems and Field Engineers, Consulting Systems Engineers, Technical Solutions Architects, Integrators, and Partners who are responsible for installation, configuration, and the implementation of an OpenStack Cloud. This course covers the key components and procedures needed to install, configure, and deploy OpenStack Cloud using Cisco Unified Computing System hardware.

SECURE - Securing Networks with Cisco Routers and Switches v1.0 (SECURE 1.0) 5 days

The Securing Networks with Cisco Routers and Switches (SECURE) 1.0 course is a five-day course that aims at providing network security engineers with the knowledge and skills needed to secure Cisco IOS Software router- and switch-based networks, and provide security services based on Cisco IOS Software. Successful graduates will be able to secure the network environment using existing Cisco IOS Software features, and install and configure components of Cisco IOS Software. Components include the Zone-Based Policy Firewall, Cisco IOS Intrusion Prevention System (IPS), user-based firewall, and secure tunnels using IP Security (IPsec) virtual private network (VPN) technology including public key infrastructure (PKI). Components also include virtual tunnel interface/dynamic virtual tunnel interface (VTI/DVTI), Group Encrypted Transport VPN (GET VPN), Dynamic Multipoint Virtual Private Network (DMVPN), Secure Sockets Layer (SSL) VPN, and advanced switch security features. The course focuses on the implementation and troubleshooting aspects of the lifecycle services approach, adding some elements of the design phase as well.

Securing Cisco Networks with FireSIGHT Intrusion Prevention System (SSFIPS) 5 days

Securing Cisco Networks with Cisco FireSIGHT© Intrusion Prevention System (IPS) is an instructor-led course. It is a lab-intensive course that introduces students to the powerful features of the Cisco FireSIGHT system, in-depth event analysis, IPS tuning and configuration, and the SNORT rules language. You will learn how to use and configure next-generation Cisco IPS technology, including application control, firewall, and routing and switching capabilities. You will also learn to properly tune systems for better performance and greater network intelligence while taking full advantage of powerful tools for more efficient event analysis, including file type and network-based malware detection.

Securing Cisco Networks with Sourcefire FireAMP (SSFAMP) 3 days

Securing Cisco© Networks with Sourcefire© FireAMP1 (SSFAMP) for Endpoints is an instructor-led, lab-intensive course that introduces students to the powerful features of Sourcefire FireAMP software. This two-day virtual class covers information on Cisco Advanced Malware Protection (AMP) technology, deployment, management, and analysis. You will learn how to build and manage an AMP deployment, create policies for endpoint groups, and deploy connectors. You will also analyze malware detections using powerful tools available in the Sourcefire FireAMP console. This course combines lecture materials and hands-on labs throughout to make sure that you are able to successfully deploy and manage a Sourcefire FireAMP deployment. This course prepares you to take the Securing Cisco Networks with Sourcefire FireAMP for Endpoints exam (exam ID 500-275).

Securing Email with Cisco Email Security Appliance (SESA) 2.0 3 days

Securing Email with Cisco Email Security Appliance 2.0 is a 3 day instructor-led training. This course will provide students with background information, and practical reinforcement activities that will prepare them to configure, administer, monitor, and conduct basic troubleshooting tasks of the Cisco Email Security Appliance in SMB, and enterprise installations.

Securing the Web with Cisco Web Security Appliance (SWSA) 2 days

The Securing Your Web with Cisco IronPort S-Series course is an instructor-led training class for Cisco IronPort customers. It has hands-on labs, demos and presentations to help students learn technical aspects of the S-Series Web Security Appliances. This comprehensive, two-day training course covers how to install, configure, operate and maintain the S-Series. Attendees receive in-depth instruction on the most commonly used product features, with an emphasis on: - HTTP and HTTPS proxy services - L4 traffic monitoring - Authentication and web access control - URL filtering - Anti-malware filtering - Troubleshooting S-Series configuration issues - S-Series deployment Extensive lab exercises provide attendees with critical hands-on product experience. The live lab facilities provide a safe environment to experiment with malware, and also to try configurations that might not be appropriate for a production network. At the end of the course attendees will be able to install, operate and maintain the S-Series appliances.

Securing the Web with Cisco Web Security Appliance (SWSA) 2.0 2 days

This course will provide students with product information, and practical activities that will prepare them to evaluate, install, configure, and administer a Secure Web Network Appliance in SMB, and enterprise installations.

SIP Trunk Optimization (SIPTO) 5 days

SIP Trunk Optimization (SIPTO) is a 5-day instructor led course that is intended for experienced administrators who need to better understand the functions and features of SIP, as used within Cisco Unified Communications Manager. The course will begin with an in depth examination of how SIP is used to establish, manage, and terminate sessions over an IP network. Next, it examines the various types of SIP trunks available within Unified Communications Manager. SIP Trunk Optimization will also cover the configuration that connects users to all devices (phone, mobile, tablet, video) via one step click to call addressing. The course applies troubleshooting techniques within the daily hands-on labs, preparing each student to incorporate these tools inside their own organization.

Troubleshooting and Maintaining Cisco IP Networks (TSHOOT v1.0) 5 days

Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) v1.0 is an instructor-led training course that is presented by Cisco training partners to customers who use Cisco products. This five-day course is designed to help network professionals improve the skills and knowledge that they need to maintain their network and to diagnose and resolve network problems quickly and effectively. It also assists the network professional in preparing for Cisco CCNP certification. This course is a component of the CCNP curriculum.

Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) 5 days

Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) v2.0 is a five-day instructor-led training course developed to help students prepare for the Cisco CCNP certification. The TSHOOT course is a component of the CCNP Routing and Switching curriculum.

Troubleshooting Cisco Data Center Unified Computing (DCUCT) 3 days

The Troubleshooting Cisco Data Center Unified Computing (DCUCT) v5.1 is a 4-day course designed to prepare system engineers and implementers with the knowledge and hands-on experience to troubleshoot Cisco UCS B-Series and C-Series servers operating in standalone and integrated modes. The course offers the student hands-on experience with configuration procedures and a familiarity with common troubleshooting scenarios and recommended solutions.

Troubleshooting Cisco Data Center Unified Fabric (DCUFT v5.0) 3 days

The Troubleshooting Cisco Data Center Unified Fabric (DCUFT) v5.0 is a three-day instructor-led course designed for systems and field engineers, consulting systems engineers, and Cisco integrators and partners who install, implement, maintain, and troubleshoot the Cisco Nexus 7000 and 5000 Series Switches, the Cisco Nexus 2000 Series Fabric Extenders, and Cisco MDS Multilayer Fabric Switches. The course covers the key components and procedures that are needed to troubleshoot and resolve common issues with the Cisco Nexus 7000, 5000, and MDS switches and the Nexus 2000 Series Fabric Extenders in the network and SAN environments.

Troubleshooting Cisco Data Center Unified Fabric (DCUFT v5.0) 5 days

In this course, you will cover the key components and procedures needed to troubleshoot and resolve common issues with the Cisco Nexus 7000, 5000, MDS Switches, and the Nexus 2000 Fabric Extenders in the network and SAN environment.

Troubleshooting Cisco IP Telephony & Video (CTCOLLAB) 5 days

Troubleshooting Cisco IP Telephony & Video (CTCOLLAB) v1.0 is a five-day course that prepares the learner for troubleshooting Cisco Unified Communications Manager, Cisco VCS-C, and Cisco Expressway series in a multisite voice and video network. The course teaches troubleshooting methodology, triage, resources, tools, and fixes at the integrated system or solution level for Cisco Collaboration Solutions. It covers troubleshooting of Cisco Unified Communications Manager, VCS Control and VCS Expressway, issues with Call Setup, issues with ILS, Cisco Unified Communications Manager Mobility Features, Cisco TelePresence Management Suite, and issues with Voice Quality and Media Resources.

Troubleshooting Cisco Unified Communications (TVOICE v8.0) 5 days

Troubleshooting Cisco Unified Communications (TVOICE) v8.0 prepares network professionals with the knowledge and skills that are required to troubleshoot Cisco Unified Communications systems and solutions in enterprise, midmarket, and commercial deployments in single-site and multisite environments. The course teaches troubleshooting methodology, triage, resources, tools, and fixes at the integrated system or solution level for Cisco Unified Communications Manager.

UCS Director Implementation Essentials (UCSDE) 2 days

The goal of this two-day training is to describe the architecture, capabilities, and implementation details of the UCS Director platform. After completing this training, attendees will be able to realize the technical and business benefits that UCS Director provides, as well as perform the installation and basic configuration tasks required for the initial proof of concept deployment of the UCS Director solution.

UCS Mini Implementation and Deployment 2 days

This 2-day course is designed to provide in-depth day one knowledge of the Cisco UCS Mini solution, for Field Engineers, Channel Partners and any engineering staff tasked with implementing and deploying the Cisco UCS Mini Solution. This hands on intensive training will help any data center engineering staff, understanding the UCS Mini’s key features, their configuration steps in the UCS management interfaces, and the physical specifications of the hardware.

Understanding Cisco Cloud Fundamentals (CLDFND) 5 days

Understanding Cisco Cloud Fundamentals (CLDFND) v 1.0 is a course that is designed for Cloud Operations Engineers, Cloud Technical Administrators, Cloud Infrastructure Architects, and Cisco Integrators and Partners who provide operation and support of Cisco Cloud Products and Solutions.

Unified E-Mail and Web Interaction Manager Enterprise (UEIME v2.0) 5 days

Cisco Unified E-Mail and Web Interaction Manager Enterprise (UEIME) v2.0 is intended for installation engineers, system administrators, database administrators, sales engineers, and others who are responsible for installing and maintaining the Cisco Unified Web and E-Mail Interaction Manager v4.4.1 installation, which includes a common platform and one or both of the following applications: Cisco Unified E-Mail Interaction Manager (EIM) and Cisco Unified Web Interaction Manager (WIM).

Unity Connection Administration (UCA v.9.0) 2 days

Unity Connection Administration (UCA) v9.0 describes Cisco Unity Connection administration features, options, and configuration settings as they apply to the administrator. The course presents Cisco Unity Connection with the focused goal of providing the administrators with the necessary skills to perform their day-to-day job functions using the Cisco Unity Connection version 9.0 system. Students that require skills beyond administration where engineering, integration, and networking skills are required should consider the Implementing Cisco Unity Connection (IUC) course.

Voice Foundations for Cisco Collaboration (VFCC) 5 days

Voice Foundations for Cisco Collaboration (VFCC) from Sunset Learning Institute is designed for engineers or administrators who are: new to voice but experienced with data or; experienced in voice but new to Cisco Voice and; need a fundamental knowledge of Cisco Voice architecture solutions used in typical Voice Collaboration environments. In other words, if you only have 1 week of training to get up to speed on Voice Gateways and Cisco Unified Communications Manager, this class is for you - read on! VFCC combines elements from standard Cisco courses including CVOICE, CIPT, ICOMM and an introduction to Contact Center courses. The focus of this particular course is implementation of the Dial Plan across the Voice Gateway and CUCM environment. Heavy emphasis will be placed on Call Routing within the UC environment. Little time will be spent on Features of the telephony environment (for these topics consider attending CIPT1, CIPT2 or ACUCM). As an example, discussion and implementation of Gatekeepers and SIP Proxy servers are a part of VFCC, changing speed dials for your users is not (we’ll assume you can figure that out on your own). This course is a lab intensive course with lots of hands-on time spent working on the equipment; our goal is to make you a better administrator by making you a better engineer. Other courses are available from SLI that focus on more basic Administrative features and functions.

Wired & Wireless Prime Infrastructure Management v1.0 (WWPIM) 5 days

The WWPIM is based on the best portions of both the WMNGI course and the WMUAPI course. The WWPIM course establishes a strong foundation in managing the full range of Cisco wired and wireless infrastructure using Prime Infrastructure 2.0. During this course you will also explore the Application Visibility and Control capabilities of Prime Infrastructure through monitoring and troubleshooting problems on the network. The course puts the user in the context of a realistic customer scenario, and covers every aspect of Cisco Prime Infrastructure 2.0's Lifecycle management approach. You will create Sites, Maps, Deploy configurations, perform device discovery as well as learn to set alarms and troubleshoot network and application issues.